Privacy Policy

Welcome to TotalHome.tech. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, products, and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, and billing information provided during account registration or purchase.
Home address for product installation or service delivery.

b. Device Information

Information about the devices you use to access our services, including IP address, browser type, and operating system.
Data collected from smart home devices installed at your request (e.g., temperature, activity logs).

c. Usage Data

Details about how you use our website, including pages visited and interactions.
Analytics data collected via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Provide and improve our products and services.
Process orders, payments, and customer support requests.
Personalize user experiences and offer tailored product recommendations.
Communicate updates, promotions, and service notifications.

3. How We Share Your Information

We do not sell your personal information. However, we may share it with trusted third parties in the following cases:

Service Providers: For payment processing, delivery, or system maintenance.
Legal Compliance: To comply with legal obligations or protect the rights of TotalHome.tech.
Business Transfers: In connection with mergers, acquisitions, or asset sales.

4. Your Privacy Choices

Opt-Out of Marketing: You may unsubscribe from promotional emails using the link provided in the messages.
Cookies: Adjust your browser settings to limit cookie usage or disable them entirely.
Access and Update: Request access to or correction of your personal data by contacting us.

5. Security Measures

We implement advanced encryption and security protocols to protect your information. However, no system is entirely foolproof. Please notify us immediately if you suspect unauthorized access to your account.

6. Children's Privacy

Our website and services are not intended for individuals underage. We do not knowingly collect personal information from children.

7. External Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices. Please review their policies before sharing your data.

8. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please click here to contact us.