Updating your home with smart technologies is like buying a car. You don’t want to do it on a whim – otherwise, you’d drive away with a lemon. Making your home smarter involves more than installing some motorized shades and smart surveillance cameras. If you really want a connected home where you enjoy seamless control of all the technologies, it’s essential to use the right smart home company for the job.

Total Home Technologies in New York, NY, is a premier smart home integrator that offers professional installation services and much more. We are true experts in the field and have years of experience designing robust, reliable, and state-of-the-art smart home systems and products for luxury homeowners throughout the area.

Keep reading for the four questions you should askwhen you choose asmart home integrator. 

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Do They Really Care About You? 

Relationships matter. In fact, the success of any company rises and falls on the relationships they have with their customers. For a time, it may ride on the coattails of a popular or high-quality product, but that can’t continue indefinitely. If the company’s leadership and staff don’t treat their customers well, it will eventually see a decline in profitability and popularity.

At Total Home Technologies, we are a personable team that always puts our customers first. We take a customized approach for every project and never use an outsourced firm for our services. As we design and install your system, we get to know you, your home, and your needs. In addition to using highly qualified technicians for onsite work, we also have an in-house technician that is available to handle all issues should they arise. Because we know you, we respond quickly and accurately when you need assistance. 

Do They Have a Control4 Certified Showroom? 

We have three! Our Control4 certified showrooms offer the perfect way to “test drive” smart technologies for your home. Curious about smart lighting? Come see how Lutron adds more light, life, and wellness to your home. Maybe you’re interested in whole-home sound or building a media room. Immerse yourself in the amazing high-end music that comes from Bowers & Wilkins speakers. 

There’s so much more waiting for you at our showrooms. We offer the most advanced yet easy-to-use technologies in the industry. Most importantly, our staff is friendly and knowledgeable. They don’t see this as simply a 9-to-5 gig but are passionate about their jobs. You’ll find that they enjoy their work andhelp you locatethe right products for your home. 

Are They Experienced? 

Companies that offer cheap products and poor service don’t last long. Customers will search for a better experience, and employees will leave to find better jobs. At Total Home Technologies, we have served in the smart home industry for many years and are proud of the many awards we’ve received for excellent service. Our employees stay with us, because they enjoy our culture and our dedication to providing quality products and services for our customers. 

At the same time, experience is absolutely essential when it comes to designing and installing homeautomation products. It’s not like we’re installing a dishwasher! These are highly complex systems that require technicians who are certified and knowledgeable. So, if the smart home integrator you’re considering doesn’t have many years of experience, look for someone else. After all, you want a smart home that stays smart! 

Do They Follow Best Practices? 

The smart home integration industry shouldn’t be like the Wild, Wild West. And yet, for some, it is. They “plan” the system, string the wires, and install everything in a haphazard way. The result is a messy system that doesn’t perform up to specs. We don’t follow a “hit-or-miss” philosophy at Total Home Technologies. Instead, we’re well-prepared, deliberate, and adhere to best practices in all we do.

This is very important when it relates to the security of your home. If a technician were to leave our company, we could easily push a button to remove them from accessing your system. We have all the measures in placeto guarantee a smart home that safe, secure, and accessible only to your family and our trusted technicians. 

Would you like to see how our company can install a custom smart home system on your property? Call us at (877) 550-5150 or fill out our online contact form to schedule a consultation. We look forward to hearing from you.